Middle to Senior

Business Analyst

Full Time

BrainRocket is looking for experienced and skilled Business Analyst for our CRM team!

✅ Requirements:
✔️ Solid understanding of software development lifecycle and Agile development processes.
✔️ Proven experience creating user stories, acceptance criteria, design documentation, process flows and wireframes in order to clearly communicate a set of functional requirements.
✔️ Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
✔️ Strong understanding of iterative software development.
✔️ Knowledge of JIRA and Agile tools.
✔️ Demonstrated interpersonal and leadership skills
✔️ Manage multiple projects and priorities, tasks and coordinate various channels of communication at the same time
✔️ Be proactive and take initiative with little or vague directions at times to include desire to solve problems and be resourceful in seeking answers
✔️ Knowledge of computer software systems and infrastructure, sql and modern software frameworks is a plus.

✅ Nice to Have:
✔️ Experience in CRM system
✔️ Knowledge of bonus / reward system for user
✔️ CRM tools (sendgrid, optimove, simplify, Mailgun and etc.)


✅ Responsibilities:
✔️ Leads and manages requirements gathering and analysis activities by working with stakeholders, developers, designers, QA analysts and internal/external customers.
✔️ Elicits, captures, analyzes, refines, articulates and documents business requirements, user stories, acceptance criteria and software documentation.
✔️ Manages requirement changes throughout the project lifecycle for new product feature development.
✔️ Balances business requirements with technical feasibility and sustainability.
✔️ Synthesizes complex information into concise and easy to understand language.
✔️ Assists with product backlog maintenance and grooming.
✔️ Collaborates closely with UX, Development and QA Teams.
✔️ Establishes agreement between stakeholders on requirements.
✔️ Participates in Scrum stand-up meetings, backlog grooming sessions, review and retrospective meetings.
✔️ Create project documentation is produced throughout the project lifecycle.
✔️ Occasional travel for training, meetings may be required


✅ We offer excellent benefits, including but not limited to:

✔️ People-oriented management without bureaucracy
✔️ Learning and development opportunities and interesting challenging tasks;
✔️ Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
✔️ Relocation package (tickets, staying in the hotel for 2 weeks);
✔️ Company fitness corner in the office for employees;
✔️ Opportunity to develop language skills and partial compensation for the cost of language classes;
✔️ Birthday celebration present;
✔️ Time for proper rest and 24 working days of Annual Vacation;
✔️ Breakfasts and lunches in the office (partially paid by the company).

Join BrainRocket and rock with us!🚀