We’re back again with a part 2 to our Emotional Intelligence series. Part 1 was all about defining this topic in the context of IT. This time ‘round, we want to get into the simple steps to develop one’s Emotional Intelligence in order to cope better with the constantly changing situations at work and in your personal life.

1. Manage your emotionsDo not make hasty decisions and try to look at the situation from different angles.
2. Choose your words carefullyThe right words will help you to communicate effectively and with ease. Take the time to choose the right words that convey what you want to say and avoid ambiguity.
3. Practice EmpathyPut yourself in your colleagues’ shoes. This will make it easier for you to understand the motivations and reactions of your colleagues, which will, in turn, ensure your words take their feelings into consideration.
4. Know your triggersIf you know that something can cause you stress, try to avoid such situations or be prepared for them.
5. Stay optimisticPositive thinking can get you through any situation, regardless of uncertainty.
6. Ask for a feedbackAsk colleagues to give you feedback on how you’re doing. This will help you gauge your strengths and weaknesses.
7. Listen to colleaguesFocus on the positive while learning to accept criticism and growing from it. Take the feedback in stride.

Give these steps a try and watch your intuitiveness and Emotional Intelligence grow!